Product Design
I design digital products that balance user needs and organizational goals, turning complexity into intuitive, accessible experiences.
At UNICEF Learning Innovation Hub, I lead product design for The Learning Cabinet, shaping the project’s digital presence to drive equitable learning worldwide.
For the United Nations Volunteers, I kick started a human-centered design approach, supporting the experience of a diverse user data base.
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IMPACT
- +53% average engagement time → Strategic design pointing an increase in quality sessions, with more user engagement.
- +51% of page visitors reach at mid‑page → Enhanced depth and session quality. Information is perceived as more relevant by the users, content is scannable
Senior Design Consultant @UNICEF’s Learning Innovation Hub
2025 - present / Helsinki, Finland + Zurich, Switzerland
MY ROLE
Solution discovery & innovation and design: Apply human-centered design principles to address real user needs in diverse global contexts.
Collaboration & advocacy: Partner with engineers, product managers, and global stakeholders to align priorities, integrate feedback, and ensure adoption of features.
Platform governance & scalability: Created processes for content quality, ecosystem integration, and sustainable platform management.
Impact & values: translated UNICEF’s mission and principles into design, empowering education decision-makers and supporting equitable learning outcomes for children worldwide.
I initiated my mandate at UNICEF within the Learning Cabinet project, a multilateral partnership that aims to radically transform education worldwide.
The north star of Learning Cabinet is to connect education leaders in the Global South with curated EdTech tools to improve learning outcomes for children globally. As the leading voice in the product design efforts, my work is established in different fronts
The north star of Learning Cabinet is to connect education leaders in the Global South with curated EdTech tools to improve learning outcomes for children globally. As the leading voice in the product design efforts, my work is established in different fronts
Discovery processes and innovation
Focusing on introducing human-centered methodologies into the team’s workflow, I started a routine of usability tests, heuristics evaluations and a push for incorporating user data are now established tools to decide next steps of the development.
My approach
My work established a series of startegic design changes to drive engagement and reduce friction in the digital presence of Learning Cabinet.
Practical actions involved fixing user flows, rethinking the content hierarchy to prioritize scannability and an overall better curation of photos that support user identification and lead to engaging patterns. For the internal community, a more informative tone of voice was adopted, moving away from jargons and enabling a simpler exchange that enable users to complete tasks in a more effective way.
Impact in numbers
The redesign of the digital presence of Learning Cabinet created a solid change in the numbers:
- 🟩 More visitors reach mid‑page: At the 50% depth, the share of visitors increased 51%
- 🟩 Median fold moved deeper: The depth where ~50% of visitors reach (median fold) increased 34 p.p
- 🟩 Avg depth per visitor improved: Expected max depth per visitor rose 12 p.p.
- 🟩 Avg engagement time increased 53%
Senior UX Designer Consultant @United Nations Volunteers
2024 - 2025, contract-based / Bonn, Germany + Zurich, Switzerland
MY ROLE
Research & design: analyzed AI features with recruiter needs, delivered wireframes, interactive prototypes, and final assets for development.
AI-enhanced UX: designed interfaces integrating AI longlisting into UNV’s Unified Volunteer Platform to streamline recruitment and improve user experience.
Impact: enabled a faster, more personalized volunteer matching process, aligning with UNV’s mission of advancing peace and development through volunteerism.
The assignment focused on integrating AI-driven tool into the Unified Volunteer Platform (UVP), UNV’s global system for connecting volunteers with opportunities. The goal was to enhance recruiter workflows, streamline candidate selection, and deliver a more personalized user experience.
Due to restrict regulations of internal recruiting tools, not much can be disclosed. Get in touch for getting more insights about the experience
Partnership with academia
I introduced a research project in partnership with the Master Degree of User Experience Design of the University of Chur (FHGR), to better analise and propose improvements in the digital onboarding process of volunteers.
A particularity of the UN volunteers (and the United Nations system in itself) is the high diversity of users. From senior population in conflict zones to young adults in the Global North, people from different walks of lives were taken into account in the project. More details of the proposal can be read here.